Network Communication Specialist
hace 4 semanas
Job Summary
We are seeking a highly skilled Network Communication Specialist to join our team at Broadridge. As a key member of our IT operations team, you will be responsible for analyzing and troubleshooting network communication failures and bottlenecks, escalating incidents accordingly, and monitoring security events to identify potential threats.
Key Responsibilities
- Analyze and troubleshoot network communication failures and bottlenecks
- Escalate incidents to level 2 engineers and vendors as needed
- Monitor security events and identify potential threats
- Communicate with international clients and global internal teams
- Participate in a 24x7 schedule and continuous improvement process
Required Skills
- Strong knowledge of network communication protocols and systems
- Experience with troubleshooting and escalation procedures
- Ability to work in a fast-paced, dynamic environment
- Excellent communication and teamwork skills
About Broadridge
Broadridge is a leading provider of technology solutions for the financial services industry. We are committed to fostering a diverse, equitable, and inclusive environment and providing a workplace that empowers associates to be authentic and bring their best to work.
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