Loss Prevention Supervisor
hace 2 meses
We are seeking a Loss Prevention Supervisor to join our team at the Four Points by Sheraton Cancun Centro. As a key member of our Rooms & Guest Services Operations team, you will play a critical role in ensuring the security and safety of our guests and property.
This is a full-time position that requires a strong attention to detail, excellent communication skills, and the ability to work well under pressure. If you have a passion for providing exceptional guest service and maintaining a safe and secure environment, we encourage you to apply.
Key Responsibilities- Complete designated cashier and closing reports in the computer system
- Review shift logs/daily memo books and document pertinent information in logbooks
- Contact appropriate individuals or departments as necessary to resolve guest calls, requests, or problems
- Process all guest check-ins by confirming reservations in the computer system, verifying guest identity, requesting payment, assigning rooms, and activating room keys
- Sell rooms to guests without reservations based on availability
- Ensure rates match market codes and document any exceptions
- Scan and charge checks from outlets (e.g., Health Club, Retail Shop) to rooms
- High school diploma or G.E.D. equivalent
- At least 1 year of related work experience
- At least 1 year of supervisory experience
The estimated salary for this position is $45,000-$60,000 per year, depending on experience and qualifications.
Working EnvironmentThis role requires standing, sitting, or walking for extended periods. You must be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
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