Fraud Prevention and Control Manager

hace 4 semanas


Ciudad de México, Ciudad de México Citibank A tiempo completo

The Fraud Operations Sr Analyst plays a pivotal role in minimizing the impact of fraud within Citibank, working closely with the Operations - Services team. This senior-level position aims to manage fraud losses by ensuring analysts make informed decisions using a risk/reward balance methodology.

Key Responsibilities:

  • Solving complex fraud prevention and loss control issues that have significant cross-departmental and departmental impact
  • Developing and implementing new work procedures to address exceptional/unusual issues
  • Collaborating with operation teams and other departments within fraud prevention and loss control
  • Contributing to the development of new techniques and processes for the area or function
  • Serving as an expert in fraud prevention and loss control, overseeing a segment of the workforce
  • Evaluating moderately complex and varied issues with substantial potential impact
  • Assuming informal/formal leadership roles within teams, coaching and training new recruits
  • Appropriately assessing risk when making business decisions, considering the firm's reputation and safeguarding Citigroup, its clients, and assets

Required Qualifications:

  • 5-8 years of experience in a related role
  • Intermediate to senior level experience in a similar position preferred
  • Demonstrated experience in applying and developing advanced statistical models
  • Proven experience in investigation and fraud claims processes
  • Experience in trend analysis and alerts for early fraud detection
  • Proficient in Microsoft Office and Access
  • Clear and concise written and verbal communication skills

Benefits:

  • A competitive estimated salary of $120,000-$150,000 per year, commensurate with experience and location
  • A comprehensive benefits package including medical, dental, and vision coverage
  • A 401(k) retirement plan with company match
  • Opportunities for professional growth and development

About Citibank:

Citibank is an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about making a difference in the financial services industry.



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