SAP Basis Administrator
hace 3 semanas
Johnson Controls is a leading provider of intelligent buildings, efficient energy solutions, and next-generation transportation systems. We are seeking an experienced SAP Basis Administrator to join our team.
Job Scope & Purpose
- Provide guidance to SAP Basis Administrators and Support Analysts.
- Maintain all SAP Systems and related software, including upgrades, preventative and corrective maintenance through the change management process and within scheduled maintenance windows.
- Administer the configuration of SAP Systems and services for all JCI enterprise data centers.
- Monitor vendors' support facilities for software updates and recommend and implement maintenance to keep systems current and well within vendors' support requirements.
- Respond to customer expectations with a sense of urgency.
- Provide for service continuity by executing backup and recovery processes and procedures to support recovery from hardware and application failures.
- Maintain Disaster Recovery plans, procedures, and test scenarios and participate in regular DR rehearsals.
- Maintain SOX procedures, adhere to SOX policies, and gather evidence for SOX audits.
- Apply security policies to the SAP & Database platforms as determined by the IT Security group.
- Collaborate with teams to reach goals and business objectives.
- Provide 2nd-level incident and problem management with responsibility for resolution and root cause analysis of the most complex hardware and software issues within Operating Level Agreements.
- Monitor and evaluate system performance and perform tuning functions to achieve optimal system efficiency and throughput.
- Monitor system resources utilization and support capacity planning by capturing data, analyzing trends, and making recommendations for HW upsize/downsize.
- Participate in planning and execution of server workload migrations and consolidations in conjunction with the Project Engineering Team.
- Interface and coordinate with Global Infrastructure Architecture, Project Engineering, Application Managed Services, and Business teams.
- Maintain knowledge of the latest developments impacting the SAP Basis Platform and make recommendations that will improve efficiency, throughput, capabilities, and/or capacity.
- Provide effective technical documentation to clearly communicate procedures and developments to other IT personnel.
Position Requirements
- University degree in Computer Science, Computer Information Systems, or similar.
- 5-10 years of SAP Basis platform experience (ABAP and JAVA).
- 3-5 years of Linux and Windows experience.
- 3-5 years of HANA Database experience. Experience with MSSQL, Sybase, or Oracle is a plus.
- Ability to work with a diverse group of people of different skills, backgrounds, departments, and management levels.
- Ability to provide off-hours on-call support.
- Excellent communication skills and proficiency in speaking English.
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