Senior Production Orders Team Lead

hace 4 días


Xico, México Hsbc A tiempo completo
Job Description

At Hsbc, we are looking for a Senior Production Orders Team Lead to join our team. This is an exciting opportunity for a seasoned leader who can help us improve our processes and procedures.

Responsibilities
  • Lead the Production Orders team to deliver high-quality responses to authority requests in a timely manner.
  • Collaborate with other teams to ensure effective implementation of authority instructions, such as freezing accounts of individuals or entities listed on the FIU's List of Blocked Persons.
  • Work closely with the Group and Mexico teams to enhance processes and procedures, enabling the Production Orders team to improve its capacity to address authority requests.
  • Identify opportunities for efficiency gains across the end-to-end process, within the Production Order team and other supporting teams, through automation, reporting, and risk identification.
  • Maintain high-quality standards in responses to authorities by ensuring Quality Assurance metrics exceed expectations.
  • Collaborate with the Legal team to mitigate reputational, operational, legal, and regulatory risks associated with formal orders.
  • Foster strong communication with the National Banking and Securities Commission to ensure a comprehensive understanding of their expectations.
  • Stay up-to-date with regulatory changes and work with Financial Crime Subject Matter Experts to implement suitable controls for adhering to HSBC processes.
  • Elevate high-impact cases to the Compliance Officer and relevant stakeholders, where a policy or regulatory breach may arise.
Requirements
  • Operational team management experience.
  • Effective communication skills in a multicultural environment.
  • Well-developed leadership abilities.
  • Lateral thinking and problem-solving skills.
  • English language proficiency.
  • Familiarity with Mexican regulation regarding Financial Crime is desirable.
  • Strong understanding of banking products and services.

We estimate the salary for this position to be around $85,000 - $110,000 per year, based on industry standards and location.



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