Night Manager I

hace 2 días


Xico, México Marriott International, Inc. A tiempo completo
{"Job Title": "Night Manager I", "Job Summary": "As a Night Manager I at Marriott International, Inc., you will be responsible for overseeing all property operations during the overnight shift. Your primary goal will be to ensure that the highest levels of hospitality and service are provided to our guests. You will represent property management in resolving any guest or property-related situation, personally assisting in resolving issues and completing tasks.

Responsibilities:

* Monitor and ensure compliance with all Guidelines to Operations
* Ensure all employees are in proper uniform and are properly groomed
* Ensure employees are working in a safe environment
* Manage all period-end inventories
* Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement
* Assist in the response and resolution of all guest issues
* Assist accounts receivable clerk in all aspects of job and in keeping all invoices due below 60 days
* Monitor that the supervisor is researching/processing all chargebacks and rebates on a timely basis
* Administer plans and actions to keep chargebacks and rebates to a minimum
* Ensure all employees are adhering to proper cash handling procedures and monitors overage/shortages
* Manage employee hours
* Work with the leadership team of the property to identify and implement action plans to prevent the reoccurrence of guest issues
* Promote participation in property safety-related programs
* Monitor employee attendance and records absences/tardiness
* Promote teamwork and employee morale
* Keep employees informed regarding new operational procedures, standards, or programs
* Assist supervisors in handling employee performance issues
* Ensure all employees have complete knowledge of emergency procedures
* Encourage employee relations through gifts, parties, outings
* Create incentives that will promote better service and profit for the property
* Assist operations manager in processing employee payroll weekly
", "Requirements": "We are seeking a highly motivated and experienced Night Manager I to join our team. The ideal candidate will have a high school diploma or GED, and 4 years of experience in the guest services, front desk, housekeeping, or related professional area. Alternatively, a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major, and 2 years of experience in the guest services, front desk, housekeeping, or related professional area.

Marriott International, Inc. is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
", "Company Overview": "Marriott International, Inc. is a global hospitality company with a portfolio of 30 brands and over 7,000 properties in more than 131 countries. We are committed to providing exceptional guest experiences and creating opportunities for our employees to grow and develop their careers.

Join our team and become a part of a dynamic and inclusive work environment that values diversity, equity, and inclusion.
"}
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