Junior Database Support Specialist
hace 4 días
We are seeking a highly skilled Junior Database Support Specialist to join our team at Oracle.
Responsibilities:- Provide post-sales support and solutions to customers via phone and electronic means.
- Resolve technical questions regarding the use of and troubleshooting for our Electronic Support Services.
- Facilitate customer relationships with Support and provide advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
- Collaborate with senior support engineers and management to resolve complex issues.
- One year prior working experience with Oracle products (or at least two years related experience without Oracle products).
- Bachelor's degree in Computer Science, Management Information Systems, Science, Engineering, Math, Physics, or Chemistry with a 3.0 GPA OR functional degree + technical higher degree.
- Professional certification such as CNE, MCSE, CPA, or Oracle.
- A competitive estimated salary of $50,000 per annum based on the location in Guadalajara/Zapopan, Mexico.
- A unique opportunity to work with a leading technology company.
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