Technical Support Specialist
hace 4 días
We are seeking a skilled and experienced Technical Support Specialist to provide technical assistance related to software and hardware in Guadalajara, Mexico.
About the Role:
- Provide technical support to customers via phone, email, or chat
- Resolve or offer advice to solve technical problems related to software and hardware
About You:
- Fluent English language skills (spoken and written)
- At least 2 years of experience in customer service
- Reside in Guadalajara, Jalisco, Mexico
- High school diploma or equivalent
- Tech-savvy with working knowledge of office automation products, databases, and remote control
- Able to diagnose and resolve basic technical issues
- Proficient in English language (both spoken and written)
What We Offer:
- Competitive salary starting at $19,000 MXN per month before taxes
- Full law benefits, including private medical insurance, food vouchers, and more
- Fully paid training, allowing you to earn 100% from the start
- 30 days of Christmas bonus in December
Language: English is required for this role
Work Location: In-person work in Guadalajara, Jalisco, Mexico
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