Technical Support Specialist

hace 4 días


Guadalajara, Jalisco, México Tata Consultancy Services (Tcs) A tiempo completo
Technical Support Specialist - Guadalajara

We are seeking a skilled and experienced Technical Support Specialist to provide technical assistance related to software and hardware in Guadalajara, Mexico.

About the Role:

  • Provide technical support to customers via phone, email, or chat
  • Resolve or offer advice to solve technical problems related to software and hardware

About You:

  • Fluent English language skills (spoken and written)
  • At least 2 years of experience in customer service
  • Reside in Guadalajara, Jalisco, Mexico
  • High school diploma or equivalent
  • Tech-savvy with working knowledge of office automation products, databases, and remote control
  • Able to diagnose and resolve basic technical issues
  • Proficient in English language (both spoken and written)

What We Offer:

  • Competitive salary starting at $19,000 MXN per month before taxes
  • Full law benefits, including private medical insurance, food vouchers, and more
  • Fully paid training, allowing you to earn 100% from the start
  • 30 days of Christmas bonus in December

Language: English is required for this role

Work Location: In-person work in Guadalajara, Jalisco, Mexico



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