Administrative Operations Manager
hace 7 días
The Back Office Supervisor at Datamark De México S.A De C.V plays a pivotal role in overseeing the day-to-day operations of our back office team. Reporting directly to our Back Office Manager, this key position ensures seamless execution of job duties, maintains productivity, and drives performance excellence.
Key Responsibilities- Team Management: Directly oversee and assist back-office employees in performing their duties efficiently, maintaining compliance with client requirements.
- Scheduling and Work Organization: Organize and manage the schedules of assigned back-office associates, ensuring optimal productivity and adherence to client demands.
- Performance Evaluation and Development: Conduct timely and constructive performance evaluations, identify areas for improvement, and provide training where necessary.
- Discipline and Termination: Handle employee discipline and termination in accordance with established company policies.
- Staffing Adjustments: Promptly request management approval for necessary staffing adjustments to meet daily productivity goals.
- Quality Control and Reporting: Review work outputs, identify opportunities for improvement, and prepare regular reports on team performance.
To succeed in this role, candidates should possess:
- Technical Background: A technical superior degree or equivalent, with a strong understanding of business operations.
- Experience: At least 1 year of experience in a supervisory or administrative role, preferably in a fast-paced environment.
- Languages: Proficiency in English, with the ability to communicate effectively.
Datamark De México S.A De C.V offers a competitive compensation package, including:
- Monthly Salary: $750-$10,000, commensurate with experience.
- Benefits: Comprehensive benefits package, including savings plan, parking, life insurance, meal services, and provisions allowance.
This position requires a full-time commitment with regular working hours in a professional office setting.
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