Loss Prevention Investigator, Supply Chain Shrinkage Reduction Specialist
hace 3 semanas
Company Overview:
Servicios Comerciales Amazon Mexico S. De R.L. De C.V. is a leading e-commerce company dedicated to providing exceptional customer experiences.
About the Role:
We are seeking an experienced Loss Prevention Investigator to join our team in Mexico City. This role will be responsible for managing world-class investigation strategy across Amazon Mx Supply Chain and supporting the Amazon Loss Prevention team.
Key Responsibilities:
- Design investigation standards aligned with GSO standards and train loss prevention field members to standardize shrink reduction mechanisms.
- Initiate, develop, and resolve product loss associated with all Amazon sites in the format assigned to.
- Develop casework through analytics, surveillance, testing, and proven investigative tactics to identify and close incidents of theft.
- Manage multiple investigations simultaneously while prioritizing and partnering with location resources to effectively prevent loss and quick resolution of theft trends.
- Assist with the development and creation of exception reports and metrics which are key performance indicators, allowing for proactive prevention of loss.
Requirements:
To be successful in this role, you will need:
- 3+ years of program or project management experience
- 3+ years of working cross-functionally with tech and non-tech teams
- Experience defining and implementing process improvement initiatives using data and metrics
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
- English language proficiency (B2+)
Benefits:
This role offers a competitive salary and benefits package, including:
- $100,000 - $120,000 per year
- A comprehensive health insurance plan
- A retirement savings plan
- Ongoing training and professional development opportunities
Location:
This role is based in Mexico City, DIF, MEX.
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