Core Specialist
hace 2 meses
About Fairplay
Fairplay is a pioneering fintech company that empowers entrepreneurs in Latin America with flexible and innovative financial solutions. Our mission is to accelerate the growth of small businesses by providing accessible and user-friendly products.
Role Overview
We are seeking an exceptional Core Specialist to lead our day-to-day operations, ensuring seamless execution and maintaining high standards of service excellence. This key position plays a vital role in driving process optimization, financial integrity, and operational efficiency.
Key Responsibilities:
- Verify accuracy and completeness of disbursement processes to ensure timely payments.
- Develop and implement projects aimed at enhancing operational workflows and improving overall efficiency.
- Manage core operations, including vendor approval and SLA management, to maintain excellent customer experiences.
- Analyze and modify core contracts to meet evolving business needs.
- Validate all customer payments via direct debit or transfer to prevent errors.
- Monitor and maintain operational service levels to guarantee exceptional customer satisfaction.
Requirements and Qualifications:
- Bachelor's degree in Engineering, Business, or Finance.
- At least 1 year of experience in operational roles.
- Strong analytical, problem-solving, and interpersonal skills.
- Passionate about developing scalable processes and solving complex problems.
Estimated Salary: $80,000 - $110,000 per annum, depending on location and qualifications. If you are a motivated and detail-oriented professional with a passion for operational excellence, we encourage you to apply.
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