ServiceNow Implementation Specialist
hace 4 días
About the Role:
We are seeking a skilled ServiceNow Implementation Specialist to join our team at Sequoia Connect. As a ServiceNow Implementation Specialist, you will be responsible for implementing and configuring the ServiceNow platform to meet the business needs of our clients. This will involve working closely with stakeholders to understand their requirements and designing and implementing solutions that meet their needs.
Key Responsibilities:
• Capture business and user requirements as stories and work with platform administrators to ensure delivery meets specifications.
• Lead business process definition, re-engineering, improvement, and gap analysis for current and future states during workshops with stakeholders.
• Identify process improvement opportunities, analyze options, and recommend solutions with detailed pros, cons, and risks.
• Drive continuous process improvement through metrics, KPIs, dashboards, and role accountabilities.
Requirements:
• 5 to 8 years of experience as a business analyst with expertise in the ServiceNow platform and product suites.
• Experience in agile business analysis methodologies such as Scrum and Kanban.
• Strong skills in requirements gathering, gap analysis, and defining themes, epics, and stories.
• Excellent communication skills with the ability to abstract information for various stakeholders, including customers, design partners, and core team members.
• Proficient understanding of ITIL concepts and processes.
• Strong documentation skills and expertise in BA techniques such as wireframing, prototyping, and storyboarding.
• In-depth knowledge of ITSM and CMDB domains; fair understanding of ITOM is a plus.
• Languages: Advanced Oral English.
• Native Spanish.
What We Offer:
• Fully remote work environment.
• Opportunity to work with a leading company in the IT service management industry.
• Collaborative and dynamic work environment.
• Competitive salary and benefits package.
How to Apply:
If you are a motivated and experienced ServiceNow Implementation Specialist looking for a new challenge, please submit your application to join our team at Sequoia Connect.
-
Senior Technical Consultant
hace 2 semanas
Xico, México Servicenow A tiempo completoCustomer Outcomes Senior Technical ConsultantAt ServiceNow, we're revolutionizing the way organizations work. As a Customer Outcomes Senior Technical Consultant, you'll play a pivotal role in shaping the future of our customers' businesses.Key Responsibilities:Configure the ServiceNow Platform to deliver customer-centric solutionsCollaborate with customers...
-
Senior ServiceNow Platform Specialist
hace 4 semanas
Xico, México Nouryon A tiempo completoWe are seeking a highly skilled Senior ServiceNow Platform Specialist to join our team at Nouryon in Mexico City.**About the Role:**The successful candidate will be responsible for leading the architecture, design, implementation, and integrity of the ServiceNow platform, ensuring it aligns with business goals and technical best practices.Key...
-
ServiceNow ITSM Deployment Specialist
hace 3 semanas
Xico, México Infosys Limited A tiempo completoAbout the RoleWe are seeking an experienced ServiceNow ITSM Deployment Specialist to join our team at Infosys Limited. As a key member of our organization, you will play a vital role in designing and implementing complex ServiceNow ITSM deployments aligned to industry best practices.Job DescriptionIn this position, you will be responsible for working closely...
-
Senior Technology Configuration Specialist
hace 2 semanas
Xico, México Servicenow A tiempo completoAbout This RoleWe're seeking a skilled Senior Technology Configuration Specialist to join our team at ServiceNow. As a key member of our professional services organization, you will be responsible for configuring our intelligent cloud-based platform to provide innovative solutions for our customers.Key ResponsibilitiesDesign and deliver ServiceNow solutions...
-
Digital Transformation Specialist
hace 1 semana
Xico, México Servicenow A tiempo completoJob OverviewWe are seeking a highly skilled Digital Transformation Specialist to join our team. As a key member of our professional services organization, you will work closely with customers to design and implement innovative solutions built on the ServiceNow platform.Key ResponsibilitiesDevelop expertise in processes enabled by the ServiceNow platform and...
-
Digital Transformation Solutions Specialist
hace 4 semanas
Xico, México Servicenow A tiempo completoCompany Overview:Founded in sunny San Diego, California in 2004, ServiceNow has revolutionized the way organizations work. With a global presence and over 8,100 customers, including 85% of the Fortune 500, our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower businesses to find smarter, faster, and better ways to...
-
Expert ServiceNow Cybersecurity Consultant
hace 2 semanas
Xico, México Nearshore Cyber A tiempo completoAbout the Role:Nearshore Cyber is seeking a highly skilled Expert ServiceNow Cybersecurity Consultant to join our team.Job Summary:We are looking for an experienced professional with expertise in ServiceNow Security Operations (SecOps) modules, including Security Incident Response (SIR) and Vulnerability Response (VR). As a Senior ServiceNow Consultant, you...
-
Quality Assurance Specialist for ServiceNow
hace 2 meses
Xico, México Thirdera A tiempo completoQuality Assurance Specialist for ServiceNowThirdera is a leading global pure-play ServiceNow partner. We're seeking a highly skilled Quality Assurance Specialist for ServiceNow to join our LATAM Team. As a Quality Assurance Specialist, you will be responsible for building test cases to match user stories, providing QA services, and coordinating QA resources....
-
ServiceNow ITSM Specialist
hace 5 días
Xico, México Tata Consultancy Services A tiempo completoAbout the RoleWe are seeking an experienced ServiceNow ITSM Specialist to join our team at Tata Consultancy Services. In this role, you will be responsible for designing and implementing IT Service Management (ITSM) solutions using ServiceNow.About YouYou have extensive experience working with ServiceNow modules, including Incident, Change, Problem,...
-
Process Excellence Specialist
hace 2 semanas
Xico, México Servicenow A tiempo completoAbout UsAt ServiceNow, we're revolutionizing the way organizations work. Founded in 2004 by visionary engineer Fred Luddy, our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower businesses to find smarter, faster, and better ways to work.The RoleWe're seeking a skilled Customer Outcomes Principal Business Process...
-
Xico, México Corning Inc. A tiempo completoAt Corning Inc., we are seeking a highly skilled ServiceNow ITOM/ITAM/SACM-CMDB Engineer Specialist to join our team. This role is responsible for the end-to-end maintenance of business support and administration for ServiceNow's IT Operations Management and IT Asset Management applications/modules/processes.About the JobThe successful candidate will be...
-
Global SAP MM Specialist for ServiceNow Projects
hace 2 semanas
Xico, México Tata Consultancy Services (Tcs) A tiempo completoTata Consultancy Services (TCS), a global leader in IT services and consulting, is seeking an experienced SAP MM specialist to join our team. Our expert will work on projects that involve the implementation and support of ServiceNow, a cutting-edge platform used by leading organizations worldwide.We are looking for professionals with extensive knowledge of...
-
Senior Technical ServiceNow Consultant
hace 2 semanas
Xico, México Compucom Systems, Inc. A tiempo completoCompucom Systems, Inc. is a leading provider of end-to-end IT managed services. We seek a highly skilled Senior Technical ServiceNow Consultant to join our team of experts.Key Responsibilities:Essential Requirements:At least 7 years of experience delivering large scale ServiceNow engagements in a Service Provider environment.Proven expertise in utilizing and...
-
Business Transformation Specialist
hace 4 semanas
Xico, México Servicenow A tiempo completoCompany Overview: ServiceNow is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform empowers organizations to find smarter, faster, and better ways to work.
-
Senior Cloud Security Operations Specialist
hace 1 mes
Xico, México Servicenow A tiempo completo**About Us**ServiceNow is a leading provider of cloud-based software for IT, customer service and cybersecurity. Our technology makes the world work for everyone, and our people make it possible.We are an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life...
-
Digital Transformation Architect
hace 3 semanas
Xico, México Servicenow A tiempo completoAbout the RoleAs a Principal Platform Architect at ServiceNow, you will be part of the Customer Outcomes team responsible for accelerating platform adoption and improving customer outcomes. This is a technical advisory role that involves helping customers establish a technical foundation in the ServiceNow Platform and designing solutions that improve...
-
Xico, México Servicenow A tiempo completo**Company Overview**ServiceNow is a global market leader in the innovative AI-enhanced technology sector, serving over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform empowers organizations to find smarter, faster, and better ways to work.**Job Summary**We are seeking an experienced Telecommunications Business Process...
-
ERP Implementation Specialist
hace 1 mes
Xico, México Port Cities A tiempo completo**Job Description**At Port Cities, we seek an experienced ERP Implementation Specialist to join our team. The ideal candidate will have a strong background in ERP systems, particularly Odoo, and a passion for delivering high-quality solutions.**Key Responsibilities**Implement and configure ERP systems for clientsDevelop and maintain relationships with...
-
Enterprise Solutions Strategist
hace 2 semanas
Xico, México Servicenow A tiempo completoAbout UsAt ServiceNow, we're driven by a vision to make the world work better for everyone. Founded in 2004, our company has grown into a global market leader, serving over 8,100 customers, including 85% of the Fortune 500.We empower organizations to find smarter, faster, and better ways to work with our intelligent cloud-based platform, connecting people,...
-
ServiceNow Expert with Innovation Drive
hace 4 semanas
Xico, México Nouryon A tiempo completoJob DescriptionNouryon, a leading innovator in sustainable solutions, seeks a seasoned ServiceNow Specialist to lead the implementation and integrity of our ServiceNow platform. This is a permanent, full-time position based in Mexico City.About the RoleWe are looking for a highly skilled ServiceNow expert who can drive innovation and ensure our platform...