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Customer Service Representative for Ridesharing
hace 2 meses
About the Role
As an independent contractor with Omni Interactions, you will provide essential customer service for a ridesharing company by taking inbound phone calls. Your primary responsibility will be to interact with customers and assist them with their needs effectively.
Key Responsibilities
- Handle inbound phone calls from customers in a professional and courteous manner.
- Provide assistance and support to customers regarding their inquiries, ensuring a high level of customer satisfaction.
Requirements and Qualifications
- Bilingual in Spanish and English, with excellent verbal and written communication skills.
- Ability to work independently as a contractor, managing your time effectively to meet customer needs.
- Strong problem-solving skills, with the ability to think critically and resolve customer issues efficiently.
