Customer Service Representative
hace 5 días
Job Summary
We are seeking a highly skilled Customer Service Representative to join our team at Faurecia. As a key member of our customer-facing team, you will be responsible for ensuring seamless communication and coordination with our customers.
Key Responsibilities
- Receive and analyze customer requirements to integrate demand into production plans
- Ensure customer satisfaction by providing accurate and timely information to the shipping area
- Track shipments and communicate any failures or issues
- Follow up on deliveries and shipment of commercial documents
- Administer customer portals in logistics areas
Requirements
- 2 years of customer service experience in the automotive industry
- Advanced level of English
- SAP, EDI, and customer portal experience
About Us
Faurecia is a leading global automotive supplier, employing over 100,000 people in 40 countries. We are committed to delivering innovative solutions that enhance the lives of road-users everywhere.
Why Work with Us
At Faurecia, you will find a dynamic and engaging work environment where you can contribute to the development of sustainable mobility solutions. We offer a multicultural environment that values diversity and international collaboration, and we are committed to creating an inclusive culture where all forms of diversity create real value for the company.
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