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Customer Fulfillment Specialist
hace 2 meses
Job Summary
We are Lenovo, a global technology powerhouse, seeking a highly skilled Customer Fulfillment Specialist to join our team. As a key member of our organization, you will be responsible for ensuring seamless customer satisfaction through efficient order fulfillment and supply chain management.
Key Responsibilities
- Develop and implement effective supply chain strategies to meet customer demands and business objectives.
- Collaborate with cross-functional teams, including manufacturing, sales operations, and procurement, to ensure timely and accurate order fulfillment.
- Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement process enhancements.
- Communicate effectively with customers, stakeholders, and internal teams to ensure clear expectations and resolution of issues.
- Stay up-to-date with industry trends and best practices to drive continuous improvement and innovation.
Requirements
- 4+ years of experience in customer fulfillment, order fulfillment, or procurement, preferably in a manufacturing environment.
- Strong analytical and problem-solving skills, with attention to detail and ability to work independently.
- Excellent communication and interpersonal skills, with ability to build strong relationships with customers and internal stakeholders.
- Proficiency in Microsoft Office applications and experience with SAP (HANA) project management.
- Advanced English language skills, both written and spoken.
What We Offer
- A dynamic and inclusive work environment with opportunities for growth and development.
- A competitive salary and benefits package.
- The chance to work with a global technology leader and contribute to the company's mission to deliver smarter technology for all.
