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About the Team
Our Sales Solutions team at LexisNexis Risk Solutions focuses on driving revenue growth while delivering in-depth insights to new and existing customers. Our customers are researchers and healthcare professionals, working to advance science and improve healthcare outcomes.
About the Role
You will be responsible for managing complex and potentially high-risk Proposals and Contracts on behalf of our Sales Solutions team. As a liaison between Sales, Account Support, Customer, and Legal, your primary focus will be on Customer Satisfaction.
Responsibilities
• Support Legal with general transactional sales contracts, reviewing existing sales agreements and other documentation, while leveraging internal policies and toolkits, as well as legal knowledge.
• Lead initial contract negotiations, perform contract management and customer contact, as necessary, to provide proper contract fulfillment aligning with company policies, legal, and customer requirements.
• Manage executed contracts by working closely with the sales teams and finance to identify, develop and negotiate work required by the customer that is outside of the signed contract.
• Identify, Develop, and Implement strategies for increasing efficiencies on assigned projects.
• Prepare contracts, amendments & renewals. Customize all documents to accurately reflect services to be provided, oversee finalization of documents and distributions to the customer and internal departments.
• Maintain Systems, not limited to but includes CRM data entry facilitating invoice generation and accurate reporting.
Requirements
• Proven sales contracting and proposals experience.
• Possess Bachelor's, JD or Paralegal certification.
• Experience with Salesforce/Siebel or other CRM.
• In-depth knowledge of the contracting process with IT/SaaS related products.
• Ability to analyze and recognize potential sales obstacles and recommend solutions.
• Fluency in English, Spanish and Portuguese, with excellent written and verbal communication skills.