Logistics Business Growth Specialist
hace 2 días
Charger Logistics Inc. is a world-class asset-based carrier with a presence across North America.
With over 20 years of experience, we have transformed into a leading transport provider and continue to grow.
Salary & BenefitsA competitive salary and a comprehensive benefits package are offered to our employees.
This includes life insurance, healthcare benefits, career growth opportunities, savings funds, and food coupons.
Job DescriptionThe Key Account Manager will be responsible for managing and growing key client relationships within the logistics sector.
This role involves direct, on-site interaction with clients to ensure exceptional service delivery, address issues, and identify opportunities for expanding business.
Key Responsibilities:- Client Relationship Management: Develop and maintain strong, long-term relationships with key clients.
- Business Development: Identify and pursue new business opportunities within existing accounts and collaborate with clients to understand their logistics needs and offer tailored solutions.
- Service Delivery and Optimization: Ensure the delivery of high-quality logistics services that meet or exceed client expectations.
- Market and Competitor Analysis: Stay informed about industry trends, market conditions, and competitor activities and provide insights and feedback to internal teams to support strategic decision-making.
- Reporting and Documentation: Prepare regular reports on account performance, including sales, service levels, and client feedback. Maintain accurate records of client interactions, agreements, and service issues.
- Problem Solving: Resolve client issues and complaints in a timely and effective manner.
To succeed in this role, you must possess:
- Fluent English language skills.
- A Bachelor's degree in business, logistics, supply chain management, or a related field.
- A minimum of 3 years of experience in account management or sales, preferably within the logistics or supply chain industry.
- Proven ability to manage key accounts and drive business growth.
- Strong interpersonal and communication skills.
- Excellent problem-solving and negotiation abilities.
- Ability to work independently and manage multiple accounts simultaneously.
- Depth understanding of logistics operations, industry trends, and customer needs.
- Proficiency in CRM software and Microsoft Office Suite.
We offer an entrepreneurial-minded environment where you'll be given support and room to develop your own strategies and ideas.
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