Storage Systems Engineer

hace 4 semanas

San Pedro Garza García, Nuevo León, México SAP SE A tiempo completo

SAP SE is seeking a skilled Storage Systems Engineer to join our PlusOne Data Management Engineering team. As a key member of our Global Cloud Storage Operations Engineering team, you will be responsible for managing storage environments used for several external and internal cloud solutions.

Key Responsibilities:

  • Manage and maintain NetApp Enterprise storage systems to ensure high performance, capacity, and security.
  • Configure and optimize Ceph storage infrastructure for peak performance.
  • Handle storage provisioning and development within the Ceph and enterprise storage environments.
  • Troubleshoot and resolve any issues related to performance or reliability across all the storage systems.
  • Drive continuous improvement of the Ops services in terms of process design, tool advancement, better operational efficiency, reduced TCO, support quality, and enhanced customer satisfaction.
  • Collaborate with other IT teams to ensure efficient integration of the storage systems with other infrastructures.
  • Use DevOps practices to automate recurring storage administration tasks.
  • Develop, implement, and optimize Infrastructure as Code (IaC) processes, adhering to best practices for IaC development.
  • Document system changes or updates and provide training to other team members.
  • Stay abreast of industry trends to introduce relevant features or advancements in the organization's storage systems.
  • Provide on-call support to resolve operational issues.

Requirements:

  • Bachelor's or Master's degree or display evidence of equivalent education.
  • Customer-driven, self-motivated, and positive working attitude.
  • Minimum of 3 years of expertise in Storage and IT customer-facing roles.
  • Knowledge of storage concepts and designs, specifically with NetApp Storages.
  • Familiarity with Ceph or Openstack solutions in managing and operating an object storage footprint.
  • Broad understanding of IT processes and best practices, particularly in areas like backup/recovery, NAS/SAN, and object technologies.
  • Strong interpersonal, organizational, self-motivation, project management, analytical, and customer service skills.
  • Good understanding of the DevOps framework, tools such as Github, Jenkins, Ansible, Docker, Kubernetes, Jira, and Prometheus, as well as Agile methodologies and experience in an Agile environment.
  • Experience in managing Kubernetes clusters, ensuring their high availability and overall health.
  • Ability to utilize scripting languages such as Bash, Python, or GOlang to automate repetitive tasks and improve workflows.
  • Knowledge of Infrastructure as Code (IaC).
  • Knowledge of OpenStack, backup, and recovery solutions is an advantage.

About the Team:

The PlusOne Data Management Engineering team, as part of SAP's Global Cloud Infrastructure and Delivery, is central to SAP's cloud success. We provide infrastructure and operational support for global-scale cloud storage systems. Our team, the Global Cloud Storage Operations Engineering, is a global organization delivering a comprehensive variety of managed storage solutions designed to meet the varied needs of our cloud customers worldwide.

We win with inclusion:

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.

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