Senior Business Solutions Consultant

hace 12 horas


Xico, México Servicenow A tiempo completo
Job Description

Job Title: Senior Business Solutions Consultant

Job Summary:

We are seeking a highly skilled Senior Business Solutions Consultant to join our team at ServiceNow. As a Senior Business Solutions Consultant, you will be responsible for configuring our platform to provide solutions that achieve customer outcomes.

Key Responsibilities:

  • Participate in workshops with customers to assess current processes and establish future-state processes.
  • Design and deliver ServiceNow solutions with a technical architecture designed for long-term success and following ServiceNow technical standards and leading practices.
  • Provide oversight and unit testing of code developed by partner or customer employees.
  • Advise customers on how to take advantage of the ServiceNow Platform capabilities to improve their business processes.
  • Guide customers in completing required documentation such as business requirement workbooks for technical aspects of the solution.
  • Provide feedback to product development to improve the product based on experiences gained with customers.
  • Maintain skills/certifications on relevant technologies for assigned workflows.

Requirements:

  • 8+ years experience as part of a professional services organization; or equivalent education/experience.
  • Ability to travel up to 50%.
  • Industry domain expertise in relevant industries.
  • Creative with comfort running projects independently.
  • Success driving complex issues through analysis and resolution.
  • Experience working collaboratively.
  • ServiceNow certifications in aligned workflow.


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