Commercial Cash Management Specialist
hace 1 mes
**About Hsbc**
Hsbc is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories.
We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and ultimately helping people to fulfil their hopes and realise their ambitions.
**Job Description**
The role holder is responsible for turning revenue opportunities into realised revenue by managing the end-to-end customer implementation function for Global Payments Solutions (GPS), ensuring proper staffing, policies, procedures, and work tools are in place to support the function.
They will also ensure all new and existing business relationships for complex, high-value clients, including local and Group relationships, are managed to successful completion to achieve total customer satisfaction and optimized revenue.
**Key Responsibilities**
- Ensure a direct bottom line impact by enabling the flow of new revenue through the client implementation process
- Provide a high quality on-boarding experience to customers
- Monitor system performance and ensure customers are notified of delivery delays and system-related issues
- Arrange post-implementation review to ensure complete customer satisfaction
**Requirements**
- Minimum of 8 years proven and progressive cash management product set-up and management experience or equivalent
- Qualification to a University Degree and/or training courses
- In-depth knowledge of commercial cash management and electronic banking products
- Proven ability to deliver creative and flexible customer solutions
- Ability to understand a customer's business and the fundamentals of running a business
- Good level of business acumen and commercial awareness, including economic, cultural, procedural and regulatory issues
- Ability to interact with business customers at all levels
- Excellent interpersonal skills and ability to interact and build relationships with internal and external stakeholders
- Excellent time management, planning and organization skills
- Excellent range of communication skills, including written, verbal, and the ability to deliver compelling presentations
- Strong analytical skills
- Project Management skills
**Additional Requirements**
For Accounting area: Essential accounting knowledge
**Benefits**
Hsbc offers a competitive salary range $85,000 - $120,000 per annum, paid leave package, and a culture of well-being, balance and care.
**Contact Information**
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