Operations Support Specialist

hace 4 semanas


Xico, México Citi A tiempo completo

As an Operations Support Specialist at Citi, you will play a crucial role in providing day-to-day operations support services that align with the company's infrastructure and processes. This involves maintaining records and documentation, storing and retrieving records, maintaining accounts, and imaging and opening new accounts in coordination with the Operations Core Team.

Key Responsibilities:

  • Perform financial, statistical, and operational studies using analytical skills and knowledge of data analysis tools and methodologies
  • Conduct feasibility analysis for significant process changes and partner with business teams to develop process improvements and solutions that help to streamline the operational workflow
  • Resolve varied and complex issues using professional judgment, discretion, and business expertise
  • Provide informal guidance and training to new and lower-level team members as needed
  • Exercise independence of judgment and autonomy, acting as a subject matter expert to senior stakeholders and/or other team members

Qualifications:

  • 2-5 years of relevant experience
  • Proficient in Microsoft Office
  • High-level knowledge of industry standards and practices
  • Ability to work unsupervised and adjust priorities quickly as circumstances dictate
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Self-motivated and detail-oriented
  • Proven organization and time management skills
  • Demonstrated problem-solving and decision-making skills
  • Required Licensing/Registration: Series 7, Series 9, Series 10, Series 63

Education:

Bachelor's degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.



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