Operations Support Specialist

hace 3 semanas


Xico, México Citi A tiempo completo

The Citi Operations Support Specialist 3 is an entry-level position responsible for delivering day-to-day operations support services. This role includes record/documentation maintenance, storage & retrieval of records, account maintenance, imaging, and opening of accounts in coordination with the Operations - Core Team. Additionally, the Citi Operations Support Specialist 3 serves as the liaison between operations staff, relationship managers, project managers, custodians, and clients.

**Primary Responsibilities:**

• Maintain accurate and detailed records of operations processes and procedures
• Identify process gaps and offer potential solutions
• Assist with inventory management and workflow needs as dictated through risk priority and service level
• Support a range of products and services
• Analyze problems and formulate solutions through research and investigation
• Navigate, test, and execute moderately complex databases, spreadsheets, and systems
• Ensure accurate and timely account handling
• Assist in activities that help reduce organizational impact and/or loss

**Required Qualifications:**

• 1 year of relevant experience
• Proficient computer and typing skills
• Ability to adapt to new technology quickly and seamlessly
• Consistently demonstrates clear and concise written and verbal communication skills
• Ability to work with others to complete assigned tasks

**Education:**

High School diploma or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



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