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Billing Inquiry Specialist Job Description
In this role, you will be responsible for responding to customer inquiries and resolving billing-related issues. The successful candidate will possess strong communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.
Main Responsibilities- Respond to customer inquiries regarding billing discrepancies.
- Analyze and resolve billing-related issues.
- Communicate clearly with customers, providing detailed explanations and suggestions for resolution.
- Work closely with sales staff to submit credit requests as necessary.
- High school diploma or equivalent required.
- Bachelor's degree in communications, business, marketing, management, or other business-related fields preferred.
- 0+ years of experience in billing, collections, logistics, or related fields.
