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Logistics Operations Specialist
hace 2 meses
Syncreon delivers tailored, scalable, and progressive solutions to customers in over 100 global locations. With over 60 years of experience, the company has managed supply chain synergies for global automotive and technology premier brands.
Job SummaryWe are seeking a skilled Logistics Coordinator to join our team. The successful candidate will be responsible for handling customer queries, escalations, and day-to-day reports throughout the customer order lifecycle.
Key Responsibilities- Manage customer inquiries, resolve issues, and process a high volume of daily reports.
- Develop strong relationships with Key Account control tower staff by understanding their business requirements and providing tailored support.
- Ensure timely completion and submission of customer and carrier performance reports.
- Apply scheduling, planning, and coordination skills to support product inbound and outbound operations.
- Communicate effectively with customers and stakeholders.
- Process orders via internal systems, including EDI feeds or manual creation.
- Monitor and ensure proper inventory levels meet customer expectations.
- Perform other duties as assigned.
- Customer service experience in logistics or planning, with a focus on building relationships and resolving problems.
- Proficiency in Word, Excel, and Outlook, with a strong emphasis on Excel skills for tracking and analysis.
- Ability to adapt to a fast-paced, dynamic environment.
- Effective multitasking skills.
This is a challenging role that requires strong organizational and communication skills. If you are a motivated and detail-oriented individual, we encourage you to apply.
