Quality Assurance Manager for Key Accounts

hace 3 días


Ciudad Apodaca, Nuevo León, México Danfoss A tiempo completo
Job Description:

Danfoss, a global leader in refrigeration and heating controls, seeks an experienced Quality Assurance Manager to ensure quality within key account customers in Mexico and the USA.

About the Role:
  • Ensure problem-solving teams use 8D methodology across Danfoss factories and sales to resolve customer complaints efficiently.
  • Participate actively in crisis teams during major quality issues and visit customers promptly to set up containment actions.
  • Strongly follow up on validation and long-term resolution of quality problems, ensuring effective solutions are verified and working properly.
  • Track PPM for selected customers, align action plans with customers, and monitor execution leading to sustainable reduction in PPM.
  • Maintain open dialogue with customers on quality actions and progress, coordinating quality review meetings between Danfoss and the customer.
  • Bring the voice of key customers to Danfoss factories, reviewing and communicating Customer Specific Requirements.
Requirements:
  • Bachelor's degree in Engineering or technical experience required.
  • 3-6 years of experience as a Quality manager/engineer using IATF16949 or equivalent.
  • Strong organizational and leadership skills required.
  • Familiarity with problem-solving tools, 8D, Six Sigma, IATF Quality core Tools, and Advanced Quality Management Systems (IATF16949 or equivalent).
  • Excellent verbal and written communication skills, independent, analytical, customer-focused, and results-driven.
Benefits:

As a Quality Assurance Manager at Danfoss, you will enjoy a competitive salary range of $85,000 - $110,000 per year, depending on your experience and qualifications. Additionally, you will have opportunities for professional growth and development, working in a dynamic and inclusive environment that prioritizes employee well-being and sustainability.



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