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IT Service Delivery Expert
hace 2 semanas
We are looking for an IT Service Delivery Expert to join our team at Cognizant. As a key member of our organization, you will be responsible for delivering high-quality IT services to our clients.
Key Responsibilities:- Gathering ServiceNow requirements and documenting user stories to drive business outcomes.
- Product backlog management to prioritize and deliver high-value projects.
- Mandatory experience in gathering requirements for ServiceNow ITSM, with desirable experience in ITOM and SAM.
- English proficiency: B2/C1 level.
- ITIL certification - highly valued.
- Scrum Product Owner and Scrum Master certifications ideal.
Cognizant is a leading IT service provider, committed to respecting human rights and building a better future by empowering minds and protecting the environment. We offer ongoing support and funding for training and development plans, along with competitive benefits and salary packages.
