Highly Skilled Application Engineer

hace 2 semanas


Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo
About the Role

We are seeking a highly skilled application engineer to join our cutting-edge team at Thomson Reuters. This is an exciting opportunity to work on impactful assets, collaborating with exceptional systems engineers, software developers, DevOps engineers, and technology managers.

In this role, you will apply your educational skills to solve technical challenges leveraging technology and people skills. You will have the opportunity to learn and work on various technologies including cloud, automation, AI/ML, troubleshooting, and knowledge creation skills.

Primary Responsibilities:
  • System Monitoring and Response: Monitor the health and performance of systems, applications, and infrastructure, and respond to incidents or issues promptly to ensure high availability and reliability.
  • Automation: Develop and implement automation tools and processes to streamline operations, reduce manual effort, and improve efficiency.
  • Incident Management: Investigate and resolve incidents, conduct root cause analysis, and implement preventive measures to avoid future occurrences.
  • Documentation and Knowledge Sharing: Create and maintain comprehensive documentation, share knowledge, and promote best practices within the team and across the organization.
  • Security and Compliance: Ensure systems and processes comply with security standards, policies, and regulatory requirements.
  • Continuous Improvement: Identify opportunities for improvement, implement changes, and foster a culture of continuous learning and innovation.
  • Leverage AI and ML technologies to find problems and fix them.
About You

You're a fit for this role if you have:

  • Strong problem-solving and analytical skills to effectively troubleshoot and resolve technical issues.
  • Able to work collaboratively in cross-functional teams and communicate effectively with various stakeholders.
  • Passion for technology and a desire to continuously learn and adapt to new tools, languages, methodologies, and best practices.
  • Excellent attention to detail and a commitment to driving quality throughout the product engineering landscape.
  • Innovative mindset and ability to contribute fresh ideas and unique perspectives to drive continuous improvement.
  • Able to thrive in a dynamic, fast-paced environment and handle multiple responsibilities simultaneously.
  • Strong customer service orientation and a commitment to delivering positive user experiences.
  • Eagerness to learn and grow within the Site Reliability Engineering (SRE) domain and the broader technology landscape.
  • Able to work well under pressure and maintain composure during incident and alert response situations.
  • Strong time management and organizational skills to prioritize tasks and meet deadlines effectively.
  • Enthusiasm for collaboration and knowledge-sharing within the team and across the organization.
  • Adaptability and willingness to take on new challenges and responsibilities as the team and organization evolve.
What's in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

  • A hybrid work model that allows for flexibility and work-life balance.
  • Comprehensive benefit plans, including flexible vacation time, mental health days off, and access to wellness programs.
  • A globally recognized and award-winning reputation for equality, diversity, and inclusion.
  • Opportunities for career advancement and professional development.
  • A collaborative and innovative work environment.


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