Highly Skilled Payroll Consultant

hace 1 mes


Ciudad de México, Ciudad de México ADP A tiempo completo
About the Role

We are seeking a Highly Skilled Payroll Consultant to join our team at ADP. As a key member of our GlobalView Application Services team, you will provide consulting services to our client base and work closely with our product manager to ensure that our clients receive the best possible service.

Job Responsibilities

The successful candidate will be responsible for:

  • Providing 2nd level post-live issue resolution within agreed timeframes, including investigation, solution identification, recommendation, configuration, unit testing, and solution documentation.
  • Preparing functional specifications and change control requests, including design and configuration details, and testing and documenting these requests.
  • Providing consulting services to our client base, including guidance on design and configuration of complex solutions and functional/technical expertise.
  • Delivering effective client communications and ticket management/resolution via CRM, ensuring that customer needs are addressed.
  • Liaising with Service Delivery Coordinators and Account Management, and attending client-facing meetings as required.
  • Assessing Support Pack configuration, modifying subsequent configuration and testing activities arising from support pack application.
  • Identifying, managing, and testing SAP Note application as an Advanced Correction.
  • Creating and sending customer messages to SAP to request support and corrections.
  • Applying specialist knowledge in country and/or functional area to improve solution and services with a whole client approach.
  • Providing mentoring support and guidance to other consultants on areas of expertise.
  • Leading the development, organization, and leadership of a team, including coaching, training, monitoring, and managing work activity.
Requirements

To be successful in this role, you will need:

  • 3-5 years of directly related experience in SAP Payroll/HR applications, including Enterprise/Personnel structure, payroll configuration, rules, and schemas, International Leave, Postings to Finance, Understanding of Authorizations, Time Management Configuration.
  • An excellent understanding of payroll processing methodology.
  • An understanding of Employee Self-Service/Portal.
What We Offer

We offer a competitive salary range of $80,000 - $110,000 per annum, depending on experience, plus a comprehensive benefits package, including medical insurance, retirement savings plan, and paid time off.



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