Office Coordinator

hace 2 semanas


Ciudad de México, Ciudad de México Marriott International A tiempo completo
Job Summary

The Mexico Regional Office Receptionist and Admin Support is responsible for managing and maintaining the upkeep of the office while providing a warm and professional welcome to visitors. This individual will oversee internal processes, manage office supplies and equipment, and ensure the office is ready for business each day.

Typical Responsibilities
  1. Supervise the opening of the office each day and ensure it is in order and ready for business.
  2. Associate's Dining Room
  3. Manage the functioning of public spaces.
  4. Supervise the maintenance of office equipment.
  5. Answer the Mexico Office telephone line(s) and provide callers with responses to all types of requests.
  6. Direct calls to the appropriate person or take messages.
  7. Develop alternative methods to manage requests and address ambiguous issues.
  8. Respond to callers after performing research or follow-up.
  9. Answer the direct line of the Building Administration (Building Front Desk, Maintenance and Security).
  10. Welcome and acknowledge all guests and visitors with a friendly verbal greeting.
  11. Assist and/or direct guests/visitors with appropriate information.
  12. Provide guests/visitors with visitor keys.
  13. Assist associates with building access and parking spaces.
  14. Maintain the upkeep of the receptionist area, kitchen area, and all other shared areas in the office.
  15. Place work orders when maintenance/repairs are needed.
  16. Receive and sort deliveries, couriers, mail, packages, and other items.
  17. Manage the FEDEX account of the Office to schedule the shipment of packages, couriers, mail, and other items.
  18. Order office supplies for Printer rooms and keep office supply storage spaces organized.
  19. Order kitchen supplies and replenish supplies throughout the day.
  20. Order cleaning supplies and replenish supplies when needed.
  21. Assist with planning and organizing in-house or off-site activities, associate relations events, and meetings.
  22. Provide meeting planning assistance.
  23. Order and receive food and beverages.
  24. Set up meetings.
  25. Help facilitate Meeting Room reservations and requests when needed.
  26. Schedule the use of meeting rooms.
  27. Control the AV equipment required.
  28. Manage and liaise with Building management.
  29. Manage and liaise with the Cleaning Company.
  30. Manage and liaise with Office Vendors.
  31. Own and manage Office Distribution Lists.
  32. Collaborate with HR on Special Projects.
  33. Process invoices and collaborate with HR on finance-related activities.
  34. Hire new associates and conduct First Day Orientation.
  35. Keep filing updated and in compliance with Internal Controls.
  36. Manage confidential information.
  37. Perform other duties as deemed necessary.
Qualifications
  1. Technical career in business administration or other similar field.
  2. 2 years' experience as an administrative assistant or related professional area.
  3. Proven experience as an office receptionist or in a similar administrative role.
  4. Upper Intermediate English required.
  5. Excellent communication skills, verbal and written.
  6. Demonstrate an elevated level of professionalism.
  7. Strong organizational and multitasking abilities.
  8. Proficient in Microsoft Office Suite and basic knowledge of office equipment.
  9. Ability to work independently.
Supervision Received
  1. Incumbent receives minimal supervision.
Work Environment

Follow all company policies and procedures.

Ensure uniform and personal appearance are clean and professional.

Maintain confidentiality of proprietary information.

Protect company assets.

Report accidents, injuries, and unsafe work conditions to manager.

Welcome and acknowledge all guests according to company standards.

Speak with others using clear and professional language.

Prepare and review written documents accurately and completely.

Answer telephones using appropriate etiquette.

Develop and maintain positive working relationships with others.

Support team to reach common goals.

Listen and respond appropriately to the concerns of other employees.

Ensure adherence to quality expectations and standards.

Enter and locate work-related information using computers and/or point of sale systems.

Maintain a clean and safe work environment.

Perform other reasonable job duties as requested by Supervisors.



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