Operations Manager

hace 2 meses


Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo

We are seeking an Operations Manager to join our team at Four Points by Sheraton Cancun Centro in Mexico.

Estimated Salary: $45,000 - $65,000 per year

Job Description:

About Us: As a member of the Marriott International family, we strive to deliver exceptional guest experiences and provide opportunities for our employees to grow and thrive.

Responsibilities:

  • Complete designated cashier and closing reports in our computer system.
  • Review shift logs/daily memo books and document pertinent information in logbooks.
  • Contact relevant departments as necessary to resolve guest calls, requests, or problems.
  • Process all guest check-ins by confirming reservations, verifying guest identity, requesting payment, assigning rooms, and activating room keys.
  • Sell rooms/accommodations to guests without reservations based on availability.
  • Ensure rates match market codes and document exceptions.
  • Scan and charge checks from outlets (e.g., Health Club, Retail Shop) to rooms.

Required Skills and Qualifications:

We seek a highly motivated and organized individual with excellent communication skills and at least 1 year of related work experience. A high school diploma or equivalent is required.

Benefits:

We offer a competitive salary, benefits package, and opportunities for career advancement within our global organization.


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