Customer Service Representative
hace 2 semanas
About the Role:
We are seeking a skilled Customer Service Representative to join our team at Support Services Group México. As a Customer Service Representative, you will be responsible for providing top-notch support to our customers related to cryptocurrency and trading.
Key Responsibilities:
- Assist customers with inquiries related to cryptocurrency and trading.
- Provide excellent support to ensure customer satisfaction.
- Collaborate with team members to solve complex issues and provide the best solutions.
- Maintain a high level of product knowledge to guide customers effectively.
What We Offer:
We offer a comprehensive benefits package designed to support your personal and professional growth:
- Comprehensive Social Security Benefits
- Fonacot & Infonavit Benefits
- Year-End Bonus
- Legal Advisory Services
- Personal Loans
- Growth & Development Programs
- Law-Compliant Vacation Days
- Cafeteria & Parking Services
- Transportation (Terms & Conditions Apply)
- Referral Program
- Grocery Vouchers (Upsi Vale)
- Psychological Support & Counseling
Requirements:
- Strong communication skills in English.
- Previous customer service experience is preferred.
- Interest in cryptocurrency and trading.
- Ability to work on-site in Hermosillo, Sonora.
- A positive attitude and willingness to learn.
Pay and Benefits:
Starting from $15,200 MXN Monthly (Tax-Free)
Relocation:
83246, Hermosillo, Son.: Reliably commute or planning to relocate before starting work (preferred)
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