Product Operations Manager

hace 1 semana


Xico, México Albo A tiempo completo

Se busca un Product Operations Manager en Albo, una empresa fintech líder que ofrece productos financieros a individuos y PYMES con la misión de brindar libertad financiera a todos.

El objetivo del Product Operations es acercar a los equipos de producto, ingeniería y éxito del cliente. La meta es crear una experiencia consistente para el equipo de producto mediante la implementación de herramientas y procesos óptimos.

Funciones:

  • Gerenciar la pila técnica y documentar las mejores prácticas para garantizar que todos los miembros del equipo utilicen herramientas y sigan procesos consistentemente y eficientemente.
  • Mejorar la ejecución del departamento de Producto a través de contribuciones a los procesos de producto, el flujo de desarrollo de productos y la planificación de productos.
  • Garantizar comunicación clara y consistente entre el equipo de producto y otros departamentos, identificando áreas de mejora y definir objetivos comerciales.
  • Identificar oportunidades para automatizar responsabilidades y tareas de los gerentes de producto para impulsar coherencia y eficiencia en la gestión de productos.
  • Facilitar entrevistas con usuarios y otras investigaciones de mercado.
  • Supervisar revisiones de calidad de nuevas características.
  • Analisar datos para ayudar a la toma de decisiones informadas a los gerentes de producto.
  • Desarrollar procesos empresariales para simplificar el desarrollo de productos.
  • Gerenciar herramientas (para roadmapping, prototipado, etc.) utilizadas por el equipo de producto.
  • Trabajar estrechamente con soporte y ventas para mejorar la experiencia del cliente.

Requisitos del puesto:

  • 2 años de experiencia en roles de Producto.
  • Experiencia en elaborar una visión de proyecto, estrategia de ejecución y relación con clientes.
  • Experiencia trabajando con metodologías ágiles.
  • Habilidad avanzada en inglés.
  • Centrarse en el cliente: Estás obsesionado con la experiencia del cliente, siempre pensando formas de mejorarla.
  • Técnico a mano: Buscamos un líder que se sienta cómodo y dispuesto a ser un colaborador manual. Estás animado a ponerte las manos sucias y hacer cosas suceder, y capacitar a tu equipo para hacer lo mismo.
  • Hecho mejor que perfecto: Como cambian rápidamente y se mueven, te emociona la velocidad rápida, y la oportunidad de aprender constantemente y ayudar a tu equipo a aprender.
  • Comunicación excelente: Capacidad para comunicarte internamente y externamente, capacidad para construir relaciones rápidas y trabajar bien transfuncionalmente.
  • Propietario extremo: Te sostienes a ti mismo responsable de un alto nivel. Eres supremamente organizado y ves qué necesita suceder para lograr metas.
  • Resultados y orientado a datos: Entiendes las métricas de la empresa a la que eres responsable y demuestras estas respuestas para impulsar la mejora continua.

Salario estimado: $80,000 - $100,000



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