Database Engineer

hace 2 meses


Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo
About the Role

We are seeking a highly skilled Database Engineer to join our Oracle Support database team. This global team interacts directly with key technical groups, collaborating to implement change and provide support for major database systems that deliver data to the critical, revenue-generating applications that drive our business.

Key Responsibilities
  • Provide primary support for critical, complex production Oracle databases
  • Troubleshoot, investigate, and drive resolution of incidents
  • Administration of Oracle on Unix/Linux environments
  • Perform Oracle Systems Database Administration across multiple Oracle database environments and ensure continuous 24x7 operation and availability in support of mission-critical internal production applications
  • Strong operational familiarity with RAC on Oracle 11g/12c and above
  • Operational familiarity in Cloud technologies and RDS
  • Collaborate with application/development partners to address performance reported issues
  • Manage backup/recovery and provide Disaster Recovery planning
  • Contribute to the continued development and documentation of operational and application-related database standards and procedures
  • Pro-actively identify database issues and resolutions
  • Assume ownership of database-related problems; work closely with internal technical teams to pursue problem resolution and root cause analysis
  • Coordinate interaction with vendors, creating service requests and escalating as needed to ensure timely resolution
  • Provide problem management and resolution for repeat issues
  • Make recommendations and contribute to the design and development of long-term solutions
  • Respond to inquiries from business partners related to performance, application errors, storage capacity, etc.
  • Participate in new system builds; create databases, schemas, and deploy standard jobs and monitoring, and user permissions and login administration
  • Through review and solid handoffs, ensure system supportability prior to production utilization
  • Adhere to documented change and incident management policies
  • Use established Shared Services support processes and tools to document and track problem resolution
  • Develop technical documentation for use in future incident resolution
  • Provide support outside of normal office hours when necessary and appropriate to support major database implementations or to react to highly critical database production issues
About You

We are looking for a highly skilled and experienced Database Engineer who possesses the following qualifications:

  • Bachelor's Degree in Computer Science, technical, or engineering degree preferred
  • 3+ years in the IT field with at least 2 years of DBA responsibilities in Oracle environments
  • Familiarity with AWS - EC2 and other cloud environments is preferable
  • Strong quantitative, analytical, communication, and verbal skills with a strong customer service focus
  • Performance monitoring and tuning skills are desired
  • Understanding of storage technologies such as NAS and SAN, etc.
  • Ability to problem-solve in high-pressure situations
  • Extensive backup/recovery experience, including Disaster Recovery planning
  • Ability to quickly learn and adapt to changes in database technology
  • Excellent analytical and problem-solving skills
  • Ability to work effectively as part of a team via excellent verbal and written communication, as well as independently toward assigned goals

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