Insurance Claims Resolution Expert
hace 3 días
At XL CATLIN, we're seeking an Insurance Claims Resolution Expert to join our team in Mexico. As a key member of our Global Program Latam HUB division, you'll play a critical role in resolving complex insurance and reinsurance claims.
About the Role:
- You will be responsible for evaluating and handling complex claims within AXA XL's Global Program Latam HUB division, including General Property, Marine, Energy, Construction, and Liability losses.
- Collaborate closely with the Manager and fellow Claims Specialists to achieve optimum file outcomes for clients and AXA XL.
- Work with Network Partners, Practice Leaders, and Master policy handlers to set up adjustment plans, ensure all documentation is present in the file, and follow Global Program Guidelines and protocols.
- Using technical skills, handle complex and challenging claims within authority level and specialization.
Your Responsibilities:
- Manage assigned claims above Network Partners' authority within Latam while working collaboratively with the NP, Master policy handler, and UW to establish adjustment plans.
- Proactively collaborate with Network Partner, Practice Leaders, and Master policy on large and complex losses to achieve optimal file outcomes.
- Identify new and improved processes, participate in short- and long-term improvement initiatives, and actively contribute to understanding and embedding new initiatives.
- Assist Underwriters with policy review and drafting initiatives, participate in external marketing and business development activities, share lessons learned, and report emerging liability and coverage trends.
Requirements:
- Extensive experience handling claims, including Property, Construction, and Marine; general knowledge of other Lines of Business preferred.
- Robust knowledge of the insurance and reinsurance industry.
- Ability to work in a fast-paced environment, multitask, and possess excellent customer service, interpersonal, communication, and negotiation skills.
- Outstanding analytical and problem-solving skills, with the ability to exercise independent judgment and make critical business decisions effectively.
- Knowledge of Microsoft Office Suite and other business-related software.
What We Offer:
- An estimated salary range of $65,000-$90,000 per annum, depending on experience.
- A dynamic and supportive work environment with opportunities for professional growth and development.
- The chance to work with a leading global insurance company, making a real impact on the industry.
About Us:
XL CATLIN, the P&C and specialty risk division of AXA, is known for solving complex risks. We offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
Location: MX-MX-México DF
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