Insurance Claims Processor

hace 4 días


Ciudad de México, Ciudad de México American International Group A tiempo completo
Job Description

American International Group (AIG) is a leading global insurance organization with operations in approximately 70 countries and jurisdictions. We provide a wide range of property casualty insurance products to businesses and individuals, helping them manage risk and protect their assets.

We're committed to making a positive difference for our colleagues and in the communities where we work and live. Our company culture values diversity, inclusion, and employee growth, with opportunities for continuous learning and development.

This role involves working as part of the FNOL claims team, supporting business segments through specialized expertise in complex distribution forces and networks. The successful candidate will be responsible for delivering high-quality service to internal clients, processing new claims data, validating information, and generating reports.

About the Role
  • Key Responsibilities:
  • Data analysis for new claims received, ensuring timely response and indemnity for assigned VBA cases.
  • Processing and validation of claims data, including policy application and search in OV.
  • Initial reserving, loss notice generation, and acknowledgement letter creation.
  • Providing efficient customer service to internal clients, responding to inquiries, and resolving issues.
Qualifications and Skills
  • Bachelor's degree or partial progress (minimum 50%) in a relevant field.
  • Adjusting experience in lower-level complexity claims (1 year).
  • Strong analytical, communication, and problem-solving skills.
  • Computer proficiency, particularly in Desk Management and phone etiquette.
  • Ability to prioritize tasks effectively in a fast-paced environment.
Benefits and Opportunities

AIG offers a competitive salary range of $65,000 - $85,000 per annum, based on experience and qualifications. In addition to a comprehensive benefits package, including medical, dental, and vision coverage, you'll have opportunities for career growth and professional development within a dynamic and inclusive organization.



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