IT Support Specialist
hace 6 días
Job Summary:
We are seeking a highly skilled IT Support Specialist to join our team at Webasto Careers. As an IT Support Specialist, you will be responsible for managing system-specific updates, assisting in the compilation of KPI information, and providing technical support to our colleagues.
Key Responsibilities:
- Manage system-specific updates, including links to portal solutions and updated IT security/policy documentation.
- Assist in the compilation and gathering of KPI information for monthly reporting requirements.
- Provide technical support for portal security management, including DDL, Covisint, and Office365.
- Onboard and offboard Webasto colleagues related to IT equipment, including training on basic functionality of our IT environment.
- Manage asset management of IT equipment within our current IT service desk/asset management solution.
- Manage audio/visual equipment during company meetings, departmental events, and other activities.
- Backfill site coordinator duties as needed.
- Help adhere to global processes related to IT.
Requirements:
- 3+ years of experience in a related field.
- Proficiency in IT security/policy documentation and portal solutions.
- Excellent communication and problem-solving skills.
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