Senior Cash Management Specialist
hace 1 mes
We are seeking an experienced professional to join our team in the role of AVP Client Implementation. The successful candidate will be responsible for turning revenue opportunities into realized revenue, managing the end-to-end customer implementation function for Global Payments Solutions (GPS), and ensuring proper staffing, policies, procedures, and work tools are in place to support the function.
Main Responsibilities:
- Ensure a direct bottom line impact by enabling the flow of new revenue through the client implementation process
- Provide a high-quality onboarding experience for all new customers
- Help to generate future business from existing customers
- Monitor system performance and ensure customers are notified of delivery delays and system-related issues
- Arrange post-implementation review to ensure complete customer satisfaction
- Support new and existing colleagues promoting and contributing to an engagement culture
- Maintain and observe all HSBC control standards and implement and observe the Group Compliance Policy
Requirements:
- Minimum of 8 years proven and progressive cash management product set-up and management experience or equivalent
- Qualification to a University Degree and/or training courses
- In-depth knowledge of commercial cash management and electronic banking products
- Proven ability to deliver creative and flexible customer solutions
- Ability to understand a customer's business and the fundamentals of running a business
- Good level of business acumen and commercial awareness, including economic, cultural, procedural, and regulatory issues
- Ability to interact with business customers at all levels
- Excellent interpersonal skills and ability to interact and build relationships with internal and external stakeholders
- Excellent time management, planning, and organization skills
- Excellent range of communication skills, including written, verbal, and the ability to deliver compelling presentations
- Strong analytical skills
- Project Management skills
What We Offer:
At HSBC, we offer our colleagues a greater number of leave days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance, and care.
Issued By HSBC Electronic Data Process Mexico Private LTD
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