Business Intelligence and Data Insights Specialist

hace 4 semanas


Ciudad de México, Ciudad de México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. - D44 A tiempo completo

About the Role

We are seeking a highly skilled Business Intelligence and Data Insights Specialist to join our Digital Payments and Emerging Markets team. As a key member of our team, you will be responsible for developing business metrics and insights from complex data sets, working closely with engineers, product managers, and business leaders to produce reports and analyses that help Amazon better serve our payments customers in Mexico.

Key Responsibilities

  • Define requirements for reporting, customer behavior, technical performance metrics, and work with technical teams and product managers to integrate into our development schedules.
  • Identify opportunities to improve metrics and define reports that provide senior stakeholders with clear visibility to business performance.
  • Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisions.
  • Develop, implement, and automate processes to collect and manage usage data from multiple sources.
  • Partner with internal and external market research teams to analyze our customers and the competitive environment.
  • Derive insights from customer feedback and usage data and provide input into new product development.

About the Team

Our team is dedicated to supporting new members and is committed to furthering our culture of inclusion. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Requirements

  • Bachelor's degree in Computer Science, Mathematics, Statistics, Finance or related technical field or certificate of completion of studies required.
  • 5+ years of professional background.
  • 3+ years of relevant work experience in analytics, data engineering, business intelligence or related field.
  • 3+ years experience gathering business requirements, using industry standard business intelligence tools to extract data, formulate metrics and build reports.
  • 3+ years experience with SQL and Excel.


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