Data Insights and Business Intelligence Specialist
hace 2 días
About the Role
We are seeking a highly skilled Data Insights and Business Intelligence Specialist to join our Digital Payments and Emerging Markets team in Mexico City. As a key member of this team, you will be responsible for developing business metrics and insights from complex data sets to help Amazon better serve our payments customers.
In this role, you will work closely with engineers, product managers, and business leaders to produce reports and analyses that inform business decisions. You must be able to turn ambiguous business questions into clearly defined problems, develop quantifiable metrics, and implement Extract-Transform-Load (ETL) processes to support all data needs across the organization.
Key Responsibilities
- Define requirements for reporting, customer behavior, technical performance metrics, and collaborate with technical teams and product managers to integrate into our development schedules.
- Identify opportunities to improve metrics and develop reports that provide senior stakeholders with clear visibility to business performance.
- Owning the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisions.
- Develop, implement, and automate processes to collect and manage usage data from multiple sources.
- Partner with internal and external market research teams to analyze our customers and the competitive environment.
- Derive insights from customer feedback and usage data and provide input into new product development.
What We Offer
At Amazon, we value diversity, equity, and inclusion, and we strive to create an environment where every employee can thrive. We offer a range of benefits, including flexible working hours, professional development opportunities, and a comprehensive compensation package.
Requirements
- Bachelor's degree in Computer Science, Mathematics, Statistics, Finance or related technical field.
- 5+ years of professional background in analytics, data engineering, business intelligence or related field.
- 3+ years of relevant work experience in gathering business requirements, using industry standard business intelligence tools to extract data, formulate metrics and build reports.
- 3+ years of experience with SQL and Excel.
Estimated Salary: $120,000 - $180,000 per year, depending on experience.
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