Trial Experience Specialist
hace 3 semanas
We are seeking a highly skilled and motivated individual to join our team as a Trial Experience Specialist. As a key member of our customer success team, you will be responsible for providing exceptional customer experiences to our trial users, ensuring they have a seamless and engaging experience with our HighLevel platform.
Key Responsibilities:
- Identify and engage with new customer relationships to drive trial conversion
- Align solutions to customer goals, needs, and objectives
- Develop strong rapport with a pipeline of new business customers through inbound customer engagement
- Learn and articulate the value proposition of the HighLevel platform to impact trial to paid metrics
- Conduct consultative trial engagement efforts for HighLevel's sales process
- Collaborate with customers and cross-functional teams to identify compelling solutions
- Exercise judgment in developing and implementing methods and techniques to obtain desired results
Requirements:
- Bachelor's Degree or equivalent SaaS experience
- 0-2 Years of previous customer service experience or a relevant role
- Strong technical aptitude to help users succeed with the HighLevel software
- Experience with technical documentation and presentation skills
- Working knowledge of CRM, Marketing Automation tools, Social Media Management, and SEO
About Us:
HighLevel is an all-in-one, white-label marketing platform for agencies & consultants. Our goal is to create a sustainable, powerful, and user-friendly operating system that creates limitless opportunities for our customers. We value diversity and are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities, and qualifications without regard to any characteristic unrelated to performing the job at the highest level.
Why Join Us:
At HighLevel, you will have the opportunity to work with a dynamic team, learn new complex software platforms quickly, and develop your skills in a fast-paced and innovative environment. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
-
Trial Experience Specialist
hace 3 semanas
Xico, México Highlevel Inc. A tiempo completoJob Title: Trial Experience SpecialistAt HighLevel Inc., we're seeking a skilled Trial Experience Specialist to join our team. As a key member of our customer success team, you'll be responsible for delivering exceptional trial experiences to our customers, ensuring they get the most out of our platform.Key Responsibilities:Identify and engage new customer...
-
Clinical Trial Documentation Specialist
hace 1 semana
Xico, México Fortrea A tiempo completoClinical Document SpecialistFortrea is seeking a Clinical Document Specialist to join our global Clinical Pharmacology Services team. As a member of our team, you will be responsible for maintaining and archiving documents produced by our study project teams, organizing and filing documents into electronic and paper copy locations, and ensuring the integrity...
-
Clinical Trial Assistant
hace 3 semanas
Xico, México Icon A tiempo completoJob Title: Clinical Trial AssistantAs a Clinical Trial Assistant at ICON, you will be part of a dynamic team that supports the management of clinical trials. Your primary responsibility will be to ensure the smooth execution of trial-related activities, including regulatory document review and approval, site feasibility, and trial management system...
-
Clinical Trial Associate
hace 2 semanas
Xico, México Icon A tiempo completoRole OverviewAs a Clinical Trial Associate at ICON, you will be part of a world-leading clinical research organization. This role involves supporting the Local Trial Manager and CRA to ensure optimal management of all documents with logistical and administrative tasks related to trial start-up, execution, and closing of clinical trials. You will be...
-
Clinical Trial Manager II
hace 4 semanas
Xico, México Engineeringuk A tiempo completoSenior Clinical Trial ManagerAt ICON plc, we're committed to fostering an inclusive environment that drives innovation and excellence. We're seeking a Senior Clinical Trial Manager to join our diverse and dynamic team.Key Responsibilities:Oversee the clinical portion of the budget to ensure efficient resource allocation.Develop monitoring plans and tools to...
-
Spécialiste en Expérience Client
hace 3 semanas
Xico, México Marriott International, Inc A tiempo completo**Titre du Poste** Spécialiste en Expérience ClientNotre équipe de Spécialistes en Expérience Client est chargée de créer des expériences uniques et mémorables pour nos clients. Nous recherchons des personnes passionnées par la clientèle et qui apprécient de faire partie d'une équipe dynamique.**Compétences requises** Diplôme d'études...
-
Clinical Trial Manager II
hace 3 semanas
Xico, México Engineeringuk A tiempo completoSenior Clinical Trial ManagerAt Engineeringuk, we're committed to fostering an inclusive environment that drives innovation and excellence. We're seeking a highly skilled Senior Clinical Trial Manager to join our diverse and dynamic team.Key Responsibilities:Oversee the clinical portion of the budget to ensure efficient resource allocation.Develop monitoring...
-
Senior TMF Specialist
hace 3 semanas
Xico, México Icon Plc A tiempo completoSenior TMF SpecialistAt ICON plc, we're committed to advancing and improving patients' lives through clinical development. As a Senior TMF Specialist, you'll play a crucial role in ensuring the integrity and quality of our trial master files.Key Responsibilities:Work with trial master file documentation to ensure accuracy and completenessLiaise with global...
-
Clinical Trial Coordinator
hace 2 semanas
Xico, México Thermo Fisher Scientific A tiempo completoJob SummaryWe are seeking a highly skilled Clinical Trial Coordinator to join our team at Thermo Fisher Scientific. As a Clinical Trial Coordinator, you will play a critical role in the success of our clinical trials by providing administrative and technical support to the project team.Key Responsibilities- Provide administrative and technical support to the...
-
Xico, México Icon Plc A tiempo completoJob Title: Senior Regulatory Affairs Specialist with Experience in Clinical TrialsAt ICON plc, we are seeking a highly skilled Senior Regulatory Affairs Specialist to join our dynamic team. As a Senior Regulatory Affairs Specialist, you will play a critical role in ensuring regulatory compliance and facilitating the successful execution of clinical...
-
Senior Feasibility Specialist
hace 3 semanas
Xico, México Icon A tiempo completoJob Title: Senior Feasibility SpecialistAt ICON, we are seeking a highly skilled Senior Feasibility Specialist to join our team. As a key member of our Clinical Trial Operations department, you will be responsible for providing data analysis support to our Feasibility and Management Teams.Key Responsibilities:Investigate and analyze data to identify trends...
-
Clinical Trial Coordinator
hace 4 semanas
Xico, México Thermo Fisher Scientific A tiempo completoJob SummaryWe are seeking a highly organized and detail-oriented Clinical Trial Coordinator to join our team. As a Clinical Trial Coordinator, you will provide administrative and technical support to the Project Team, ensuring the smooth execution of clinical trials.Key ResponsibilitiesCoordinate and oversee trial activities, ensuring timely completion of...
-
Clinical Trial Liaison
hace 3 semanas
Xico, México Icon A tiempo completo**About the Role**:As a Clinical Trial Liaison at ICON, you will play a critical role in ensuring the success of our clinical trials. Your primary responsibility will be to identify and address barriers to recruitment, while also providing educational materials to effectively communicate the science behind the clinical trial.**Key...
-
Clinical Trial Coordinator
hace 2 semanas
Xico, México Thermo Fisher Scientific A tiempo completoClinical Trial Coordination RoleWe are seeking a skilled Clinical Trial Coordinator to join our team at Thermo Fisher Scientific. In this role, you will provide administrative and technical support to our Project Team, ensuring the smooth execution of clinical trials.Key Responsibilities:Coordinate and oversee trial activities, ensuring timely completion and...
-
Clinical Trial Manager
hace 3 semanas
Xico, México Amgen Sa A tiempo completoJob Title: Clinical Trial Manager - LocalAmgen is seeking a highly skilled Clinical Trial Manager to lead the conduct of clinical trials from study start-up to close out at a country level. As a key member of our team, you will be responsible for maintaining the quality and scientific integrity of clinical trials, collaborating with cross-functional internal...
-
Customer Experience Specialist
hace 4 semanas
Xico, México Spx Flow A tiempo completoJob Title: Customer Experience SpecialistJob Summary:We are seeking a highly skilled Customer Experience Specialist to join our team at SPX FLOW, Inc. in Mexico. As a Customer Experience Specialist, you will be responsible for setting up sales orders, managing customer interactions, and ensuring exceptional customer experiences.Key Responsibilities:Set up...
-
Clinical Trial Operations Manager
hace 3 semanas
Xico, México Novartis A tiempo completo**Job Summary**:Contribute to the successful execution of global clinical trials by overseeing all aspects of trial delivery, ensuring timely, efficient, and quality results within budget and compliance standards.**Key Responsibilities**: Conduct study start-up activities, including protocol development, CRF development, and Informed Consent Form...
-
Clinical Trial Assistant
hace 3 semanas
Xico, México Icon A tiempo completoJob SummaryAs a Clinical Trial Assistant, you will be responsible for supporting the Local Trial Manager and CRA in ensuring optimal management of all documents related to trial start-up, execution, and closing. This includes regulatory document review and approval, as well as ensuring trial-related activities are in compliance with GCO SOPs, policies, and...
-
Xico, México Engineeringuk A tiempo completoJob Title: Senior Regulatory Affairs Specialist with Experience in Clinical TrialsAt ICON, we're committed to fostering an inclusive environment that drives innovation and excellence. We're seeking a Senior Regulatory Affairs Specialist to join our diverse and dynamic team.Key Responsibilities:Lead the preparation, submission, and maintenance of regulatory...
-
Clinical Associate
hace 2 semanas
Xico, México Icon Plc A tiempo completoAt ICON Plc, we are seeking a skilled Clinical Associate to join our team and contribute to the success of our clinical trials. As a Clinical Associate, you will be an integral part of the study team, acquiring clinical and corporate knowledge of clinical trial conduct.Key Responsibilities:Provide administrative support to the Project Manager(s), Clinical...