Trial Experience Specialist

hace 3 semanas


Xico, México Highlevel Inc. A tiempo completo
Join Our Team as a Trial Experience Specialist

We are seeking a highly skilled and motivated individual to join our team as a Trial Experience Specialist. As a key member of our customer success team, you will be responsible for providing exceptional customer experiences to our trial users, ensuring they have a seamless and engaging experience with our HighLevel platform.

Key Responsibilities:

  • Identify and engage with new customer relationships to drive trial conversion
  • Align solutions to customer goals, needs, and objectives
  • Develop strong rapport with a pipeline of new business customers through inbound customer engagement
  • Learn and articulate the value proposition of the HighLevel platform to impact trial to paid metrics
  • Conduct consultative trial engagement efforts for HighLevel's sales process
  • Collaborate with customers and cross-functional teams to identify compelling solutions
  • Exercise judgment in developing and implementing methods and techniques to obtain desired results

Requirements:

  • Bachelor's Degree or equivalent SaaS experience
  • 0-2 Years of previous customer service experience or a relevant role
  • Strong technical aptitude to help users succeed with the HighLevel software
  • Experience with technical documentation and presentation skills
  • Working knowledge of CRM, Marketing Automation tools, Social Media Management, and SEO

About Us:

HighLevel is an all-in-one, white-label marketing platform for agencies & consultants. Our goal is to create a sustainable, powerful, and user-friendly operating system that creates limitless opportunities for our customers. We value diversity and are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities, and qualifications without regard to any characteristic unrelated to performing the job at the highest level.

Why Join Us:

At HighLevel, you will have the opportunity to work with a dynamic team, learn new complex software platforms quickly, and develop your skills in a fast-paced and innovative environment. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.



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