Trial Experience Specialist
hace 3 semanas
At HighLevel Inc., we're seeking a skilled Trial Experience Specialist to join our team. As a key member of our customer success team, you'll be responsible for delivering exceptional trial experiences to our customers, ensuring they get the most out of our platform.
Key Responsibilities:
- Identify and engage new customer relationships through inbound customer engagement
- Align solutions to customer goals, needs, and objectives
- Develop strong rapport with a pipeline of new business customers
- Learn and articulate the value proposition of the HighLevel platform
- Conduct consultative trial engagement efforts for HighLevel's sales process
- Collaborate with customers and cross-functional teams to identify compelling solutions
Requirements:
- Bachelor's Degree or equivalent SaaS experience
- 0-2 Years of previous customer service experience or a relevant role
- Strong technical aptitude to help users succeed with the HighLevel software
- Experience with technical documentation and presentation skills preferred
- Working knowledge of CRM, Marketing Automation tools, Social Media Management, and more
About Us:
HighLevel Inc. is a leading all-in-one marketing platform for agencies and consultants. We're committed to creating a sustainable, powerful operating system that drives limitless opportunities for our customers.
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