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Sanctions Analyst C10- Hub-8
hace 1 mes
The Compl Bus Control Analyst 2 is a developing professional role that requires a strong understanding of monitoring, assessing, analyzing, and evaluating processes and data. The ideal candidate will have experience in data analysis and problem-solving, with a keen eye for detail and excellent communication skills.
Key Responsibilities- Process, research, and adjudicate background screening cases for new hires across businesses
- Research system issues, identify process improvements, communicate changes and issues to clients, and test key enhancements
- Analyze diverse and high-volume data, articulating the results of analysis and providing suggestions to resolve an issue or improve a process
- Research system and process issues, identify solutions, and communicate procedure exceptions to business partners
- Test functional enhancements being implemented by vendors and integrated systems
- Update documentation and communicate/training new processes and procedures to business partners
- Perform higher-level responsibilities involving applicant and employee communications, such as fingerprint and criminal history check processing, background adjudication, delivering pre/post adverse actions, verification of drug testing, and responding to complex questions on pre-employment
- Input process steps and status for each process in the Imaging Records Management System (IRM)
- Closes on pending Pre-employment cases for audit compliance
- Resolves discrepancies with new hire background checks (Education and Employment verifications) and determines appropriate final dispositions for background cases in accordance with established guidelines
- Reports metrics and status reports to internal clients
- 0-2 years of relevant experience
- Experience in data analysis and problem-solving with acute attention to detail
- Demonstrated organizational and follow-up skills; ability to multi-task and maintain composure in a high-volume environment
- Excellent customer service skills, time management skills, effective communication skills (written and verbal), and proven analytical/problem-solving abilities
Bachelor's/University degree or equivalent experience
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
View the "EEO is the Law" poster. View the EEO is the Law Supplement. View the EEO Policy Statement. View the Pay Transparency Posting