Account Manager Trainee

hace 1 día


León de los Aldama, Guanajuato, México Qima A tiempo completo

**About QIMA**

We are a global leader in quality control and supply chain management, dedicated to helping our clients deliver safe and quality products to their consumers.

Our team of experts works tirelessly to ensure that every product that reaches the market meets the highest standards of quality and safety.

As a key member of our team, you will play a crucial role in supporting our Account Managers in achieving client satisfaction.

**Job Summary**

We are seeking an Account Manager Trainee to join our team in Mexico. The successful candidate will be responsible for providing strategic administration support to our Account Managers, interacting with internal stakeholders, and solving customer claims.

**Key Responsibilities**

- Support taking inquiries and requests from customers and addressing their needs.

- Manage account setup and services setup and follow-up in the system.

- Define, follow up and confirm the MD quotation and inform booking changes to customers.

- Support AMs during meetings with other members of the team to discuss progress and find new ways to improve business.

- Perform random audits to the reports sent by our team.

- Provide all relevant information to the Finance team to invoice the services.

- Follow up with customers for payment collection.

**Requirements**

- Bachelor's degree in International Business/Trade/Relations or related field.

- Ability to communicate in writing and spoken in English and Spanish.

- Ability to multitask and juggle several responsibilities simultaneously.

- Organizational skills and good attention to detail.

- At least one year of working experience in operations/customer service will be a plus.

**Compensation**

Gross Monthly Salary $12,500 MXN

Performance bonus reaching KPIs.


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