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Business Process Analyst

hace 2 meses


Xico, México Novo Nordisk A tiempo completo
About the Role

We are seeking a highly skilled Business Process Analyst to join our Global Business Service Center (GBS) team in Mexico City. As a key member of our team, you will be responsible for providing business process and technical solutions to meet user needs.

Key Responsibilities
  • Gathering and documenting customer requirements, prioritizing and scheduling client requests, and participating in customer meetings.
  • Resolving day-to-day end-user problems and providing process/best practices consulting.
  • Serving as a liaison between customers (internal/external), Technical Services/App support, and development teams.
  • Assisting with requirements analysis and scope out design capabilities within the production environment.
  • Leading data engineering projects, comprehending stakeholder requirements, and overseeing data preparation activities to ensure data quality and integrity.
Requirements
  • Minimum 3-5 years of directly related job experience.
  • Proficient in HR, payroll, and time management processes.
  • Good knowledge of ADP GV Payroll & ADP WFM solution.
  • Country legislative knowledge in Payroll processing (North America).
  • Excellent written and verbal communication skills in English and Spanish.
  • The ability to engage virtual teams on complex issues.
  • Strong analytical and problem-solving skills.
About the Department

Our Finance and Operations team is the engine that elevates holistic commercialization of our products. We work closely with the business across the organization to guide enterprise-wide resource allocations, investment choices, drive core operations, and develop insights to drive growth and operational excellence across the value chain while innovating for future capabilities.