Technical Systems Specialist
hace 7 días
NEORIS is a Digital accelerator that helps companies enter the future. We are a team of professionals with 20 years of experience as Digital Partners of some of the largest companies in the world.
We are looking for a technical professional to join our team:
\* Ensure that technical systems and equipment operate optimally for end users
\* Troubleshoot technical issues that may arise in end-user environments
\* Implement new technology solutions and system upgrades to improve efficiency and functionality
\* Create guides and procedures related to the technologies implemented in end-user environments
\* Train end-users on the use of tools to support the end-user environment
\* Generate reports on the use, status, and incidents of systems and services for the end user
\* Present project progress and definitions
\* Resolve technical incidents in end-user environments
\* Run pilot tests of solutions for end-user environments
\* Train support groups
\* Requirements:
\* Creation of reports, dashboards, and data query
\* Script creation
\* Testing and QA for global end-user configurations
\* Creation of End User Guides and training for GSC and FSO
\* Documentation of processes and generation of presentations
\* Analysis and resolution of problems in end-user environments
\* We offer:
\* 100% nominal scheme
\* Professional growth
\* Dynamic work environment
\* Benefits plan
\* Legal benefits
\* Development opportunities
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