Luxury Pool Experience Ambassador

hace 7 días


Quintana Roo, México Accor Hotels A tiempo completo

Are you passionate about delivering exceptional service and creating unforgettable experiences for our guests?

As a Recreation Attendant at Accor Hotels, you will be responsible for providing warm, engaging, and authentically local personalized service to all guests who utilize the facilities.

Main Responsibilities:

  • Actively engage with guests and assist in their needs, which may include issuing towels, chaise lounge covers, assisting with set-up, distributing snorkel gear, surfboards, boogie boards, floatation devices, kayaks, and providing instruction for proper usage of equipment.
  • Pick up and remove used towels and debris from the pool deck areas throughout the day.
  • Provide unique experiences to all of our guests through warm, personal, and detailed service in a luxury, upscale, and fast-paced environment.
  • Ensure a positive first impression of the pool for our guests through detailed cleanliness, set-up, and ambiance control.
  • Maintain complete knowledge of all wellness & recreation services, activities, amenities, and hotel services/features.
  • Up-sell and promote wellness & recreation offers at every available opportunity to maximize sales revenue.
  • Perform opening/closing side duties as assigned and set the pool according to standards and procedures.
  • Be well-versed in hotel fire & life safety/emergency procedures.
  • Maintain a high standard of personal appearance and hygiene at all times.

About You:

  • You have a good reading, writing, and oral proficiency in English language.
  • You are able to work cohesively and collaboratively as part of a team.
  • You are detailed and service-oriented with an eye for detail to be self-motivated and energetic.

What We Offer:

  • A competitive salary: $45,000 - $55,000 per year.
  • The opportunity to work in a dynamic and fast-paced environment.
  • The chance to develop your skills and advance your career in hospitality.

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