Luxury Villa Operations Specialist
hace 1 mes
We are seeking a skilled and experienced Luxury Villa Operations Specialist to join our team at Better Talent by Laveer & Co.
Company OverviewBetter Talent by Laveer & Co. is a leading talent acquisition firm dedicated to providing top-tier candidates to luxury hospitality brands like Maya Luxe. Our mission is to connect exceptional professionals with extraordinary opportunities, driving the growth of our clients' businesses and fostering unforgettable guest experiences.
As a Luxury Villa Operations Specialist, you will play a pivotal role in ensuring the smooth operation of our stunning villas, delivering unparalleled comfort and service to discerning guests.
Job DescriptionThe ideal candidate will possess a strong background in luxury hospitality, property management, or a related field. Your primary responsibilities will include:
- Overseeing the day-to-day operations of the villa, maintaining impeccable standards of cleanliness, organization, and guest satisfaction.
- Coordinating maintenance tasks with our dedicated team, promptly addressing any issues that may arise.
- Ensuring all guest services are delivered at the highest level, creating memorable experiences for every stay.
- Managing villa staff, including scheduling, training, and performance evaluation, to guarantee seamless execution of duties.
- Maintaining an updated inventory of villa supplies and ensuring timely replenishment to meet the evolving needs of our guests.
- Handling guest inquiries, complaints, and special requests with professionalism and care, embodying the essence of our brand's commitment to excellence.
To succeed in this role, you will require:
- A proven track record in luxury hospitality, property management, or a related field, showcasing your expertise in delivering exceptional results.
- Excellent organizational and multitasking abilities, allowing you to juggle multiple priorities while maintaining attention to detail.
- Discretion and the ability to handle confidential information, upholding our company's values of integrity and professionalism.
- Strong problem-solving skills to address unexpected situations, demonstrating your capacity for creative thinking and effective decision-making.
- Professionalism and polished appearance, consistently representing our brand's high standards in all interactions.
- Flexibility to work irregular hours, including evenings and weekends, as needed, embracing the demands of a fast-paced environment.
- English is required; proficiency in additional languages is highly desirable, enhancing your ability to communicate effectively with our diverse client base.
- A Bachelor's degree in hospitality management, business administration, or a related field, underscoring your academic achievements and passion for the industry.
We offer a competitive salary and benefits package, including:
- A monthly salary range of 25,000 - 30,000 MXN, commensurate with your experience and qualifications.
- A comprehensive benefits package, designed to support your well-being and career growth.
- Ongoing professional development and growth opportunities, empowering you to advance your skills and contribute to our company's continued success.
- A supportive and inclusive work culture, fostering collaboration and mutual respect among team members.
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