AI Data Services Operations Specialist

hace 4 semanas


Ciudad de México, Ciudad de México Welocalize, Inc. A tiempo completo

Welcome to Welocalize, Inc., a trusted global transformation partner accelerating the global business journey by enabling brands and companies to reach, engage, and grow international audiences. We deliver multilingual content transformation services in translation, localization, and adaptation for over 250 languages, utilizing a growing network of over 400,000 in-country linguistic resources.

Our team at Welocalize works across locations in North America, Europe, and Asia, serving our global clients in the markets that matter to them. As we drive innovation in language services, we deliver high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types.

As an Operations Solution Engineer at Welocalize, you will be part of our fastest-growing service line, AI data services. We partner with clients across diverse industries to help them create, collect, annotate, or QA their training data to optimize their AI and machine learning applications. Our AI Data Services encompass a wide range of solutions, including data generation, labelling, validation, and augmentation, enabling our clients to build, deploy, and improve their AI models effectively. By leveraging our expertise in natural language processing, computer vision, and other AI-related technologies, we empower clients to harness the full potential of AI and drive significant business growth.

The purpose of this role is to enable the delivery of high-quality AI data services to our clients, empowering them to harness the full potential of AI and NLP technologies in their operations. This involves collaborating with customers to understand their end goals, helping define data and linguistic specifications, and accepting protocols to enable the scoping of incoming AI projects. You will also manage the development and enhancement of AI enablement tools and NLP applications, as well as create internal project specifications, linguistic guidelines, workflow instructions, and training content.

Key responsibilities include:

  1. Collaborating with customers to understand their end goals and define data and linguistic specifications.
  2. Managing the development and enhancement of AI enablement tools and NLP applications.
  3. Designing and implementing quality evaluation protocols, data spec compliance tools, and defect management strategies.
  4. Communicating on project progress, addressing concerns or issues, and building strong relationships with clients.
  5. Staying current with the latest trends and advancements in AI and NLP, proactively exploring new technologies and methodologies to enhance our services.

We are looking for an experienced professional with a proven track record in developing, deploying, and maintaining NLP models, with a strong understanding of NLP concepts and techniques. You should have hands-on experience in ML lifecycle applications, data management, data wrangling, and quality assurance for linguistic data. Proficiency in at least one scripting language, preferably Python, is required. Experience with programming languages, preferably C#, and working with REST APIs is a plus. Excellent communication and interpersonal skills, with a focus on managing client relationships, are essential. A passion for AI and ML technologies and a history of exploring new concepts and techniques are also highly valued.

We offer a dynamic and collaborative work environment, with opportunities for growth and professional development. If you are a motivated and skilled professional looking to join a leading company in the AI and NLP space, we encourage you to apply for this exciting opportunity.



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