IT Infrastructure Specialist
hace 4 semanas
About Konfío
Konfío is a financial technology company dedicated to supporting small and medium-sized companies in Mexico. We develop and offer financial solutions to solve their main problems and seek to be the best ally of entrepreneurs with dreams and ambitions to create value, consolidate their well-being, and contribute to the community.
Job Description
We are seeking an IT Engineer to join our dynamic tech environment. As a critical member of our team, you will be responsible for maintaining and enhancing our IT infrastructure. Your focus will be on technical problem-solving, process automation, and ensuring the smooth operation of our network and security systems.
Key Responsibilities
- Diagnose and resolve technical issues, creating detailed documentation for future reference.
- Configure and troubleshoot various networks, audio/video equipment, and security systems.
- Streamline and automate employee onboarding and offboarding processes.
- Manage and improve the mobile device management platform, focusing on security and user experience.
- Conduct regular security training for staff to ensure awareness and adherence to best practices.
Requirements
- Proven experience in IT, with strong skills in troubleshooting computers, networks, and conferencing equipment.
- Ability to automate IT processes efficiently.
- A proactive approach to resolving technical challenges and excellent problem-solving skills.
- Good communication skills for providing end-user support and creating technical documentation.
Preferred Qualifications
- Experience or interest in cybersecurity and physical security controls.
- Familiarity with compliance frameworks like SOC 2 or HIPAA.
- Knowledge of cloud platforms (AWS, or GCP).
- Experience in business continuity planning and data loss prevention.
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