Operations PMO Manager
hace 4 semanas
At Jabil, we strive to make anything possible and everything better. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.
**Job Summary**
The Ops PMO Manager is responsible for leading and managing a team of project managers that work cross-functionally to organize and implement new customer and new product introduction. The purpose of this organization is to efficiently leverage resources through coordinated planning, communication, and alignment of cross-functional teams, ensuring proper documentation, launching, and customer satisfaction as per established and agreed targets.
**Key Responsibilities**
- Lead the Project Management Team
- Manage key customer projects, serving as the interface between internal teams and customers to resolve technical and logistical issues
- Collaborate with customers from requirements gathering through product acceptance
- Staff, lead, and manage a team responsible for New Customer Introduction, new product introduction, and product transfers
- Align the project team to customer needs by establishing milestones, goals, and objectives based on input from all functional areas and stakeholders within the project
- Define, refine, and maintain clarity on roles and responsibilities for the team and business partners (engineering, operations)
- Provide a source of reference and training for Project Management covering processes, tools, metrics, and reporting
- Drive well-defined processes and methodologies that strive to optimize team effectiveness, while delivering successful projects on schedule and within budget
- Identify goals, objectives, and scope of NPI projects while working with relevant BU and Operations staff
- Work within defined standards and procedures as set out by the organization and the customer to successfully introduce new products
- Works with local Project Manager and/or Regional Manager Project Office in deploying strategies and tools, besides reporting site PM performance
- Provide regular and consistent communication between the launch team, the business unit, and the customer
- Identify potential risks and make resolution suggestions through the escalation process
- Open and regular communication of priorities and status of projects with Operations Management and site leadership
- Participates in managing internal in-process material, samples allocation, and system logistics
- Manage the monthly operational project reviews
- Manage the weekly project reviews for the Project Management organization
- Responsible for forecasting functional area budget (when applicable) and HR needs for current and future needs
- Comply and follow all procedures within the company security policy
- May perform other duties and responsibilities as assigned
**Job Qualifications**
**Knowledge Requirements**
- Demonstrated Leadership and Management capabilities
- Project Management Professional (PMP) or equivalent certification desirable
- Knowledge of organization's operating policies and procedures required
- Knowledge of organization's culture and guiding principles
- Previous experience in manufacturing environment: Engineering, Test, Quality, Planning, Materials, etc
- Prior experience in customer interface
- Strong operational and financial knowledge required
- Substantial knowledge of Jabil and demonstrated ability to leverage organization
- Consultative skills (ability to understand true customer needs)
- Good communications skills
- Distinctive problem-solving leader
- Should have the following personal characteristics: strong leader, professional, hard-charging, detail-oriented, reliable, calm under fire, creative, with a can-do attitude
- Automotive/Medical background experience as required
**Education & Experience Requirements**
- Bachelor's degree required (Supply Chain Management or Engineering)
- Minimum 5-7 years work-related experience required in a supervisory/management role and
- Minimum 3 years project management experience or related discipline
- Or an equivalent combination of education, training, and/or experience
Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.
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